Privacy Policy

1. Commitment to Privacy

At Abhigam Psychiatry and De Addiction Center, we hold patient confidentiality in the highest regard. This Privacy Policy details how we collect, use, store, and safeguard your personal and medical information across our outpatient clinic in Rajkot, Gujarat, and through our telehealth services.

2. MHCA 2017 & Clinical Confidentiality

All medical diagnoses, evaluations, consultations, and treatment histories are managed in strict compliance with the Mental Healthcare Act, 2017 (MHCA 2017) and the medical ethics guidelines laid down by the National Medical Commission (NMC).

Except under explicit legal mandates or in circumstances posing an immediate threat to your life or the safety of others, we will never disclose your psychiatric records, identity, or session details to any third party without your prior written consent.

3. Information We Collect

To provide premium mental healthcare, we collect:

• Personal Identifiers: Name, age, gender, occupation, and contact information (phone number, email address).
• Clinical Records: Medical histories, symptoms, psychological assessments, prescriptions, laboratory test reports, and treatment plans.
• Telehealth Data: Details submitted through our appointment booking portal (consultation type, date request, and general areas of concern).

4. Secure Tele-consultations & Data Storage

All digital tele-health consultations (including secure video or voice calls) are conducted through platforms designed to maintain confidentiality. Patient details submitted through our website are stored securely. Clinical records are digitized and restricted to authorized clinical staff only.

5. Non-Disclosure & Third-Party Limitations

We do not sell, trade, rent, or share patient data with third-party advertisers or commercial entities. Your personal information is utilized strictly to coordinate appointments, process consultations, and manage medical care.

6. Contact Information & Rights

Under the MHCA 2017, patients have rights regarding access to their medical records and information details. For inquiries regarding this policy or to request access to your records, please reach out to our administrative team: